We are committed to providing you with a high-quality shopping experience. If you are not satisfied with your purchase, please see our refund and return policy below:
- Refund Policy
You can request a return and receive a full refund within 30 days of receiving your order.
Returned items must be unused, undamaged, and in their original packaging with all original tags.
Customized and discounted items may not be eligible for return; please check the product terms and conditions at the time of purchase. - Return Process
Before requesting a return, please contact us via email or phone to explain the reason for the return.
After confirming your return request, we will provide you with the return address and relevant return instructions. - Return Address
Please send the returned items to the following address:
Address: 7183 COUNTRY OAKS DR, MEMPHIS, TN, 38125
- Refund Processing
Once we receive and inspect the returned items, your refund will typically be processed within 5-7 business days.
The refund will be credited back to your original payment account; the exact time may vary depending on your payment method. - Return Shipping Costs
If the return is due to product quality issues or incorrect shipment, we will cover the return shipping costs.
In all other cases, the customer is responsible for the return shipping costs.
If you have any other questions or need further assistance, please feel free to contact our customer service team. We are happy to assist you! Thank you for choosing our products, and we look forward to providing you with an even better shopping experience!